RETURNS & SHIPPING

Returns

All sales are final. Should you encounter an issue with your order, please get in touch to let us know within thirty days of receipt of your order. Please know we will always do our very best to ensure you're happy with your order and your products.

Shipping

Prints (Fulfilled By Printful)

Fulfillment Time:

*Printful's estimated fulfillment time for most orders is 2-5 business days. This time is dedicated to printing, packing, and preparing your order for shipment. Fulfillment time does not include the actual shipping time to the customer.

Domestic U.S. Shipping Time (After Fulfillment):

  • Standard/Flat Rate: Delivery usually takes 3-4 business days for US orders after the item has been fulfilled. 

  • Express Shipping: For faster delivery, customers can choose Express shipping, which aims for 1-3 business days after fulfillment. 

Factors Affecting Delivery:

  • Shipping Method: The chosen shipping method (Standard vs. Express) directly impacts the final delivery timeframe. 

  • Fulfillment Capacity: During periods of high demand, fulfillment and shipping times may be longer than the estimated averages.

International Shipping Time (After Fulfillment):

* 97.66% of orders ship within 5 business days: Most orders are processed quickly.

  • Standard (Flat Rate): 5–20 business days.

  • Express: 1–3 business days.

  • Specialized Options: Printful also offers other methods, like Standard DDP for Canada (3-5 business days) and other options with CO2 offsetting.

Factors Affecting Delivery:

  • Destination Country: International orders naturally take longer due to distance.

  • Shipping Method: You can choose between standard or express shipping. 

  • Fulfillment Capacity: High order volumes or facility issues can sometimes delay fulfillment. 

  • Shipping Related Delays: External factors can cause shipping delays, impacting delivery times.

How To Calculate Total Delivery Time:

Add the fulfillment time to the chosen shipping time to get your estimated delivery timeframe. For example, a standard order could take 2-5 business days (fulfillment) + 5-20 business days (shipping) = 7-25 business days total. 

Should you have any questions or concerns not covered here, please feel free to contact us.